Job Description: Responsibilities, Qualifications, and Necessary Skills
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Job Summary:
To ensure effective merchandising of clients’ products at store level and to ensure that call cycles are maintained i.e. Number of liquor stores/ shebeens / Restaurants within time frequencies.
Key Responsibilities and Deliverables:
Collage and Coverage -
- To ensure that call cycles are maintained i.e. Number liquor stores/shebeens/Restaurants within time frequencies.
Relationship Building -
- Ensure brilliant customer service is provided to Liquor stores/shebeens/restaurants
On-Shelf Availability -
- Ensure that the prescribed SKU distribution is achieved in shebeens/restaurants
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- Identifying Category Gaps for both client and Competitor.
- Identifying opportunities to increase client products at liquor stores/restaurants
Innovation -
- Ensure that products are clearly visible to the consumer
- Ensure speed to shelf on innovation SKU's
Pricing Compliance -
- Pricing of products to remain consistent through regular audit and compliance
- Identify anomalies and flag these immediately
Point of Sale Implementation –
- Ensure that the client POS is installed according to guidelines from clients.
Order Management
- Ensure unfulfilled orders placed by Spaza are followed up on
- Assist Liquor stores/Shebeens/restaurants with queries that may arise from Orders
Sales
- Ensure that Sales Targets are understood
- Ability to break down targets and develop sales plans to achieve targets
- Entrepreneurship mentality is required to increase sales and distribution at liquor shops/shebeens and restaurants.
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Education & Qualifications:
- Matric Certificate | Compulsory
- Sales Certificate/Qualification | Advantage
- Drivers License | Compulsory
Experience:
- Strong sales experience and mentality | Compulsory
- Merchandising experience
- Retail Experience | Compulsory
- Liquor Industry experience | Advantage
- Technological Experience | Compulsory
Specialist/Technical:
- Tech Savvy with the ability to understand systems & tech products
- Passionate about customer service and sales
- Ability to self-manage
- Entrepreneur Mindset
- Ability to complete reports, send quality feedback and gather insights
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