Job Description: Responsibilities, Qualifications, and Necessary Skills
Sales / Marketing Jobs In South Africa 2024Jobs In Durban 2024
A Must Read Article: 10 checks to identify fraudulent or scam job offers
Click here to join us on Telegram
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
The Trace Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears.
Key responsibilities
Tracing:
- Tracing, locating and contacting absconded and delinquent customers to collect on overdue instalments. Assertively handle calls to difficult debtors to ensure a promise to pay (PTP) date is set. Ensure quality of work is in line with service level agreements (SLA's).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
ADVERTISEMENT
CONTINUE READING BELOW
Requirements
Education:
- Grade: 12.
Experience:
- A minimum of 1 Year of Experience in Collections.
Knowledge/ Skills:
- Knowledge of Collections, Debt Recoveries, Recoveries Tracing & Tracing Tools (TU direct, XDS etc.) and Collecting and tracing.
- Credit Life-cycle.
RELATED JOBS >> CLICK A JOB BELOW TO VIEW & APPLY
JobSearch South Africa Job Widget
Display job vacancies in South Africa on your website or blog for FREE!!
Disclaimer
- Do not pay any fee to any Recruiter.
- The Recruiter may amend, delete or expire jobs at any time without notification.
- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.