Job Description: Responsibilities, Qualifications, and Necessary Skills
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
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We have an exciting opportunity for a young and energetic person to join our Contact Centre.
Duties and Responsibilities:
- Customer relationship building management
- Provide customers with product and service information
- Problem-solving tasks during shift
- Handle and take full responsibility for customer related queries
Key Competencies and Skills
- Strong verbal and written communication skills
- Must have a mechanical background in vehicles
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- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Teamwork
- Stress tolerance
Further requirements:
- Grade 12
- Fully bilingual in English and Afrikaans
- Minimum 2 years experience in Customer Care
- Technical/ mechanical background advantageous
- Previous motor industry experience
Package related information:
- 15 Days Annual Leave
- Momentum FundsAtWorkProvident Fund
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