Sales Representative - Johnson & Johnson

Achievement of budgeted sales number and objectives (volume, value, market share) and deliver long term sustainable growth for all stakeholders. Secure recommendation on J&J brands and products by sharing expertise on product knowledge and conditions through relevant training engagements.

Call on all controlled coverage pharmacies (Independent, Clicks, Dis-Chem) within a specified territory, ensuring the management and development of the selling and merchandising functions in order to achieve maximum distribution, adequate stock levels and shelf exposure / visibility of the company’s product range. Provide superior customer service in order to build strong business relationships.

The responsibilities & the impact YOU will have:

Key Responsibilities are:

• Re-grade pharmacies on an ongoing basis in line with set criteria and buying patterns.

• Manage time and workload in accordance with marketing and sales strategies, priorities and responsibilities.

• In conjunction with the Sales Manager amend and update cycle route planner in accordance with pharmacy grading’s and geographic area.

• Plan pharmacy calls according to agreed itinerary and route planner.

• On receipt of each new cycle targets and objectives, plan and monitor on a daily and cumulative basis the progress towards the achievement of the listed priorities, objectives and sales targets.  

• Maximize the use of the merchandiser by ensuring that the performance standards demanded by the company are met at all times and by ensuring that the merchandiser works in accordance with his/her job description.

• Ensure that promotional and trade discounts, as well as bonus issues, are in line with the strategy.

• Maximize and ensure effective use of allocated Co-op and Ad-Hoc budgets in line with strategies and advertising to spend ratios.

• Ensure that stock levels are correct in terms of strategy and increase them in the event of stock outs.

• Maximize sales at all times and in particular when products are on promotion or on a deal.

• Ensure all new products are listed timeously and as per strategy as well as ensuring 100% listing of all product SKU’s within each and every call.

• Utilize REPFOCUS and SSD data to optimize sales and shelf space in line with shares.

• Timeously report product de-listing to the Regional Sales Manager.

• Ensure that all orders are signed by the pharmacist or buyer.

• Place all orders on a daily basis or as requested by the pharmacist or buyer.

• Build a sound inter-personal relationship with pharmacists, pharmacy managers, buyers and pharmacy assistants.

• Timeously report to the Sales Manager all competitor and opposition activities.

• Be aware of and capitalize on new business by way of new pharmacy openings and other opportunities.

• Ensure that motor vehicle is always clean, maintenance is controlled within the manufacturers and roadworthiness specifications, and that expenses are controlled within the budget parameters.

• Ensure that personal dress and demeanor are always of the highest standard when in the trade.

• Contribute to team building at a regional and national level.

• Comply with all directives issued by the Sales Manager relating to the job.

• Detail and train pharmacy assistants and pharmacists in a professional and effective manner.

• Complete and submit monthly price surveys accurately and timeously.

• Complete all required paperwork on a daily basis.

• File all customer record cards on a daily basis as per route planner, keeping all customer record cards/ PDA data base updated at all times.

• Attend all regional sales meetings for the purposes of advising product and sales managers as well as colleagues on specific matters pertaining to opposition activities and general industry information.

Qualifications

We’d love to hear from YOU, if you have:

Required:

• Tertiary education – Industry/sales-related background.

• Understanding of/ or background in anatomy and physiology.

• Minimum of 2 years retail pharmacy or related sales experience.

• A proficiency in Microsoft Teams/Office 365 will be an additional advantage Core competency.

• Self-motivated with a positive attitude.

• Effective communication skills.

• Excellent Negotiation Skills.

• Innovation focus.

• Strong organizational and planning skills.

• Good Interpersonal skills.

• Team Player.

• Excellent time management.

• Ability to work independently without supervision.

• High standard of ethics.