Warehouse Controller, W3 - Sandvik

As the Warehouse Controller, you will operate and administer warehouse functions, including processing, storage and packaging of supplies, materials and equipment to ultimately meet key performance indicators.

Key Responsibilities:

Environmental Health and Safety

• Adheres to safety and environment policies and procedures.
• Operational Hazard Reporting
• Uphold safety culture.

Executes warehouse operations

• Follows correct process in the operational area at all times to achieve daily KPI’s and to reduce operational risks.
• Maintain high level of stock control and accuracy within the warehouse.
• Uses correct tools and materials safely in executing operational processes e.g. Forklift/ Strapping Machine etc.
• Completes daily inspections on all equipment to ensure that equipment is safe to operate.
• Ensure that all operational reporting is completed and made available via the relevant Sandvik systems.
• Reports all discrepancies on shipment orders, safety and other operational matters.
• Actively engage and partner with other internal Sandvik departments to provide timely feedback and responses on all Customer order queries.
• Participates in continuous improvement projects

Key deliverables in area of responsibility:

Handover/Collections/Export:

• Adheres to a high-quality standard on all shipments dispatched from the warehouse, such as order accuracy, physical condition and transport requirements i.e. glass, fragile items, chemicals, heavy loads and filters etc.
• Preparing and monitoring of outbound staging areas.
• Controls flow of dispatch documentation, e.g. collections, handover and export paperwork.
• Control all export compliance inspections with relevant authority body such as Bureau Veritas, SGS, Customs etc.
• Conducts discrepancy investigations and provides feedback in a complete and timely manner on Order Collections, Load-Close/Order Handover and export shipments.
• Maintain strict documentation control and handover to Freight Administration daily for archive. 
• Ensure orders are load closed on Prime log and continuously handed over to the Distribution Partner and transfer of ownership acknowledged.

Allocations:

• Consistently Monitors Open Book to ensure that all pick notes are printed in a timely manner.
• Oversee order criticalities and ensure that they are assigned and picked on time
• Allocate Pick Notes to the Pickers to commence with the Picking of Customer Orders.
• Confirm Picks on the system as they are completed and handover the Pick notes to the pack station.
• Monitor the unconfirmed Lines and report aging to the Team Leader.

JP/EX/RT:

• Process deliveries on the system in an accurate and timely manner.
• Monitor the GIT report daily and ensure that it is up to date.
• Monitor allocated order and ensure pick notes are printed in a timely manner.
• Allocate Pick Notes to the Pickers to commence with the Picking of Customer Orders
• Oversee order criticalities and ensure that they are assigned and picked on time.
• Monitor the unconfirmed Lines and report aging to the Team Leader.

Handling and Storage:

• Monitor the daily inbound truck schedule.
• Ensure vehicles are correctly positioned for safe loading and offloading.
• Preparing and monitoring of all Inbound and Outbound staging areas. 
• Controls the issue of diesel.
• Monitors the battery charging station and conducts daily inspections.
• Controls are operational packaging materials and responsible for the packaging tracker.
• Inspects all Racking and Cantilevers and reports defects to Operations Managers.
• Monitors space utilization and recommends optimal storage methods.
• Controls bulk and external storage areas to achieve optimal safety, storage and picking methods.
• Executes layout changes as approved by Operations Managers.
• Monitors deviation cages to ensure that the correct process is being followed as aging items are actioned.

Warehouse Team Control:

• Provision of backup support to all team members as required
• Provision of on the job coaching and guidance as and when necessary
• Answering technical queries of team members as required

Key Performance Indicators

• Inbound & outbound on time
• Inventory accuracy
• Goods in transit aging
• Returns processing time
• Order error rate

Your profile

• Grade 12 / Equivalent qualification
• A minimum of 2-3 years' experience in a warehousing/distribution.
• MS office skills – intermediate level
• Prior exposure to ERP, WMS, TMS and EHS management systems (experience with Aurora and DI is beneficial)
• Experience with flexible shift work & rosters