Hirt & Carter Customer Service Jobs in Johannesburg
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The Customer Service Representative will be responsible to provide an efficient administrative service to the sales team and provide technical and administrative support to the estimating and production department for all trading divisions as well as exceeds the customer’s expectations.
KEY PERFORMANCE AREAS:
- Ensure quotes are implemented timeously from client to estimator
- Accurate pricing and ensuring that the quotes are sent to client within 24 hours of receipt
- Ensures all relevant info is supplied on order
- Proactive feedback on status of job through various phases of production
- Track invoicing daily, ensuring that jobs are invoiced within five days of being despatched
QUALIFICATIONS / EXPERIENCE:
- Relevant tertiary qualification with at least 2-3 years experience preferably in the packaging industry
- ERP experience is essential
- High level of computer skills
BEHAVIOURS & ATTRIBUTES:
- Self-managed
- Deadline driven
- Strong communication and organisational skills
- Performance and achievement oriented
- Team player