Connecticut Call Centre Solutions Call Centre Jobs in Johannesburg
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This is an exciting opportunity to work in an inbound-only environment! Non-Experienced Can as well Apply as training is provided.
Responsibilities include:
- Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner
- Building a great rapport with customers and finding solutions for any issues that arise
- Nurturing long term customer relationships as well as handling new accounts
- Upselling company products and services
- Handling any customer complaints effectively and escalate them where appropriate
Job Requirements
Skills required:
- Excellent communication skills
- Strong organizational skills
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- Ability to learn new computer systems
- A passionate approach to customer service
- Capability to work well under pressure whilst multitasking