Job Description: Responsibilities, Qualifications, and Necessary Skills
Call Centre Jobs In South Africa 2024Jobs In Cape Town 2024
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1. Patiently scroll down and read the job description below.
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The successful candidate will be responsible for Incident Coordinators (Call Taking) are the first point of contact for members and customers with the AA. Their primary role is to arrange emergency roadside assistance for members as promptly and efficiently as possible, working in conjunction with Incident Coordinators (Dispatch).
Desired Skills
- Experienced in customer service
- Excellent interpersonal skills
- Superior telephone etiquette
Desired Work Experience
- 1 to 2 years Call Centre Operator
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Desired Qualification Accreditation
- Grade 12 / Matric
About The Employer
Our Purpose
To empower road users and add value to their lives.
Our Values
- Always do the right thing
- One team, one purpose
- Everyday heroes
- Find solutions
Our Vision
- Being the trusted and visible brand on all things related to road users in and outside SA.
Employer and Job Benefits
- Provident Fund
- Medical Aid
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