Fancourt Administrative / Secretarial Jobs in Western Cape
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Our Spa is now accepting applications for a Receptionist – someone who can assist the team to enhance the level of service and to uplift the service journey of the guest.
The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail.
Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):
- Managing all activities related to the Guests experience,
- Attending to Guest requests, queries and complaints,
- Handling cash and credit card transactions in a confidential manner,
- Balancing the cash float issued and completing banking procedures,
- Receiving and handling reservation enquiries and bookings,
- Handling incoming and outgoing calls and fulfil switchboard duties,
- Recommend and sell treatments and beauty products.
ADVERTISEMENT - CONTINUE READING BELOW
We consider the following as essential:
Qualifications & Experience:
- Grade 12 or equivalent, coupled with 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel and/or spa environment,
- Working knowledge of MS Office Suite,
- A Tourism / Hospitality / Customer Service qualification and working knowledge of any booking and point-of-sales system will be advantageous.
Adverse working conditions:
- Must be prepared to work weekends & Public holidays,
- Must be prepared to work shifts.