Fidelity Services Group Engineering Jobs in Western Cape
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Your appointment as an Assistant Technician in the Technical Department is hereby endorsed. This job description supersedes all previous job descriptions issued to you.
REPORTING:
In the execution of your duties, you will report to the Installations Manager - Technical.
PURPOSE:
The aim of a Wireman is to install security systems as per ADT guidelines.
Key Performance areas:
- Receive daily consumable requisition form from installation technician
- Loading the vehicle with all equipment required for the installation including ladders etc.
- Ensure that vehicle is clean
- Ensuring that installations are carried out in strict compliance with ADT installation guidelines
- Assist technician in positioning and securing all electronic equipment.
- Assist technician to carry out the hand over procedure
- Load the vehicle with all unused stock, equipment and tools
- Ensure that client’s premises are left neat and tidy
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Client Liaison:
- Telephonic assistance with any problems or complaints
- Give full feedback to clients where necessary
General:
- Have expert knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Keep your workstation/office neat and tidy at all times
- Not abuse company telephone for private calls
Standing Operating Procedures
- Ensure that the disciplinary code is adhered to at all times
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon targets – Kemsley
- Meeting and keeping on agreed upon targets – performance
- High standard of service must be upheld
- Ensure SOX compliance at all times
- Ensure that the Big 5 principles are upheld at all times
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