Job Description: Responsibilities, Qualifications, and Necessary Skills
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Gemalto now Thales Digital Identity & Security has an exciting opportunity. Do you have a degree in business management? Are you ready to place your skills to work?
Customer Service Internship
To support the customer service team
General assistance and ad-hoc tasks in the department including, but not limited to:
- Order processing
- Order archiving
- Audit preparations
- Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.
- Issue DHL despatching
- Prepare customer reports as and when required
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- Prepare PFI
- Follow-up on customer’s stationery orders with supplier
- Projects assistant
- General assistant as and when required
Education
- Degree in Business Management
Knowledge and skills
- Good organization skills
- Rigour
- Self-initiative
- Stress resistant
- Team Player
- Good at interpersonal-& intercultural communication
Languages:
- English and other, according to the covered area
Personality requirements
- Empathy (good listener);
- Sensitive to customer satisfaction;
Assertiveness:
- Positive and self-motivated;
- Results orientated
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