Customer Service Agent

eg. Accountant or Accounting or Kempinski



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Opportunity available with a start-up services business based business on the West Rand for a customer service agent. This position will be reporting to the service centre supervisor.

As the successful individual, you will need to meet the following essential requirements:

  • Matric or school leaver with work experience
  • One year services experience preferably in an insurance services or salvage handling


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  • Must be committed to the adherence of instructions, processes and procedures.
  • Be very fluent in English (Afrikaans would be beneficial)
  • Able to work under pressure and be customer service orientated.
  • Positive attitude a must
  • Precision orientated a must
  • Well organized
  • Self-managed; Self-motivated; Self-driven
  • Fast learner, adaptation to change in tasks and schedules
  • Keep on going until all is done attitude a must
  • A Practical DIY type of attitude
  • A person that does not need assistance in delivering quality results
  • Liaising in a professional manner with clients in respect of jobs


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REQUIREMENTS

  • Must be computer literate Microsoft essential (excel, word, outlook and browsers)
  • General understanding of electronic goods a plus
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