MJM Recruitment Administrative / Secretarial Jobs in Durban
Administrative / Secretarial Jobs In South Africa 2025Jobs In Durban 2025
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Minimum Requirements:
- Matriculation certificate (or the equivalent)
- A Hotel Diploma
- Must be computer literate
- Previous experience within Front Office
Key Responsibilities:
- Operate the front desk on a shift to shift basis as directed by the Shift Leader on duty
- Ensure a high level of product knowledge of the CLIENT, the daily happenings in the hotel as well as the local area
- Ensure that all guests receive a fast, efficient, professional and friendly check-in and check-out at the front desk
- All customer queries and requests are to be handled in a polite and efficient manner thereby maintaining a consistently high level of customer service
- Ensure that a high level of communication and liaison is maintained between Front Office and all other departments within the hotel
- Make certain that the Front Office Manager and the Shift Manager are kept fully aware of any relevant feedback from either the customer or other departments
- Excellent communication skills and great command of the English language
- Excellent interpersonal skills needed for interaction with guests, colleagues and suppliers
- Must have a pro-active mindset and be able to exercise initiative
- A highly resilient individual
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