Manager at Standard Bank Group

Job Purpose

• Proactively identify and remediate Compliance (Regulatory and Operational risk) and implement suitable solutions.
• Conduct regular coaching sessions and / or workshops in order to close gaps and trends identified (quality audits).

To ensure the effective implementation of risk frameworks, provided by Centre within the relevant Branch, Private Banking Suite and Small Enterprises.

Key Responsibilities/Accountabilities

• Proactively detect, gaps, emerging risks and trends in the daily execution of risk and control monitoring, assuring alignment of top emerging risk to the Risk Control Self-Assessment (RCSA)

• Ensures adherence to policies standards and processes are followed as per laid down criteria to achieve clean audit.
• Proactively identify, non-adherence to process policy and procedures, adverse staff behavior, security failures and fraud Modus Operandi for remediation and escalation as required.
• Ensures staff awareness in terms of fraud through re-iterating and endorse change management as well as test understanding.
• Recommendation of appropriate action plans to relevant leadership to remediate audit findings, control gaps, emerging risks and adverse trends identified.
• Recommends and implement revision of internal controls to provincial risk where appropriate, to address new or previously uncontrolled risks.
  • Ensures that the correct reporting of any operational thresholds breaches e.g., excess cash holdings.
  • Track and monitor progress in closing out findings from Assurance Reviews and audits completed by Ops Risk, Compliance monitoring and Group Internal Audit (GIA) and Security.
  • Complete daily monitoring and attestation reviews to ensure operational processes are executed as required.

• Proactively detect, gaps, emerging risks and trends in the daily execution of risk and control monitoring, assuring alignment of top emerging risk to the Risk Control Self-Assessment (RCSA)
• Ensures adherence to policies standards and processes are followed as per laid down criteria to achieve clean audit.
• Proactively identify, non-adherence to process policy and procedures, adverse staff behavior, security failures and fraud Modus Operandi for remediation and escalation as required.
• Ensures staff awareness in terms of fraud through re-iterating and endorse change management as well as test understanding.
• Recommendation of appropriate action plans to relevant leadership to remediate audit findings, control gaps, emerging risks and adverse trends identified.
• Recommends and implement revision of internal controls to provincial risk where appropriate, to address new or previously uncontrolled risks.
  • Ensures that the correct reporting of any operational thresholds breaches e.g., excess cash holdings.
  • Track and monitor progress in closing out findings from Assurance Reviews and audits completed by Ops Risk, Compliance monitoring and Group Internal Audit (GIA) and Security.
  • Complete daily monitoring and attestation reviews to ensure operational processes are executed as required.
  • Complete the monthly Risk Log and monitor progress against action plans.
  • Observe, check and provide progress against the agreed remediated action plans.
  • Alert Branch and Provincial Leadership with regards to gaps, trends, incidents, losses, near misses, breaches and irregularities identified.
  • Ensures that escalation processes are followed for Cash Excess Reporting.
  • Ensure POR Managers have a Business Continuity Plan (BCM) in place and that it is updated regularly as and when changes take place, with staff details and recovery team information.
  • Assists the relevant POR Manager by providing input into the Business Continuity Plan, including the updating of staff details and recovery team information.
  • Co-ordinates and updates renewal of Dispensations via Provincial Risk Manager.
  • Monitors all routine aspects for Foreign Exchange Products are adhered to according to laid down procedures.
  • Apply or review for the Dispensations where applicable to enable business to perform optimally.
  • Draw Auto recon data to confirm that documents are managed as per the laid down procedures.
  • Guide the Branch Leadership in completing the documentation with regard to investigations of losses for own area.
  • Conduct routine checks to ensure revenue recoveries affected (including Safe Custody) for all relevant transactions across all the Segments to reduce revenue losses for Standard bank
  • Observe and report on the image risk, premises maintenance and equipment maintenance and ensure that all these are attended to and logged via OPS Connect.
  • Collate and prepare account payments, Staff Expense Claims within authorised limits and ensure they are submitted for payment timeously to Financial Shared Services Unit (FSSU) for payment.

Preferred Qualification and Experience

Degree

• 3 -4 years Branch experience
• 3 -4 years Personal and Business banking
• 3 - 4 years Risk and Complience experience

Knowledge/Technical Skills/Expertise

• Ensure quarterly checks and scrutinies of all master passwords (time delay locks, alarm systems etc.) are done comprising a physical check and use of the code to verify the master code is valid.
• Conduct root cause analysis as to reasons for laid down procedures not followed and / or documented according to Compliance standards.
• Support the team leader/branch manager with Bolstering Checks on all new business as per the prescribed guidelines
• Ensures that Tellers, ATM, Foreign exchange differences are reported according to laid down procedures.
• Support the Officer, Risk by doing routine checks on the following:

• CCTV is fully operational and controls are in place.
• PINs to security equipment.
• PINS and Letters of Authority are in place and correctly controlled.
• Asset custodianship and ensure that correct routine procedures are observed.
• Key register.
• Maintenance of duplicate keys is adhered to.
• Assist Officer Risk with Monthly and Quarterly Surprise Checks as per laid down procedures.
• Blank Forms checks are undertaken.
• Tellers are on Dial.
• Laid down procedures are undertaken when balancing the ICMS Account – SBV Clearing and Ordering of Cash.
• Bank Cheque Book is balanced daily and monthly surprise checks are undertaken