SOS Protec Sure Call Centre Jobs in Johannesburg
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RESPONSIBILITIES:
- Taking Phone Calls
- Monitoring Guard Systems
- Monitoring Vehicle Tracking
- General Control Room Duties
- Dispatching necessary personnel to emergency situations
- Informing duty managers of incidents as and when required
- Able to record all incidents in an Occurrence Book (OB) as well as in an Electronic OB
- Receiving complaints and informing management accordingly
- Able to exercise and maintain discipline
- Able to follow instructions accurately
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MINIMUM REQUIREMENTS:
- Grade 12
- At Least Grade C PSIRA registered and accredited, with traceable references
- A minimum of two years’ experience in the security industry Control room
- Fluent in English
- Must be able to work independently and under pressure
- Must be reliable and trustworthy
- Must be able to work shifts and extended hours if necessary
- Strong organizational skills, as well as good interpersonal communication and liaison skills are essential
- Well-groomed appearance
- Of sober habits
- Computer Literacy in MS Office
CORE COMPETENCIES:
- Good communication skills
- Good writing skills
- Good telecommunication skills
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Salary: R4,000.00 - R8,000.00 per month
Experience:
- call center: 2 years (Preferred)
- Cold calling: 1 year (Preferred)