Assistant Housekeeper at Ispani24 Consulting



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Ispani24 Consulting Cleaner / Housekeeping Jobs in Durban


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Duties

  • To oversee all housekeeping staff in completing their daily duties and ensuring that all lodge, public areas, and laundry are at their best to achieve maximum guest service.

  • To ensure that the day to day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
  • To perform regular inspections of laundry, public areas, and lodges
  • To manage, delegate, support and assist housekeeping personnel as required
  • To ensure that all housekeeping personnel are being briefed on their daily duties and any other information pertaining to the department at the start of their shift
  • To lead by example with appearance and personal hygiene and to ensure that all housekeeping personnel on shift look neat and professional in their respective uniforms


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  • To ensure that the cleanliness, hygiene and sanitation of guest lodges and public areas are maintained at all times according to company standards
  • To ensure that all repair and maintenance problems that need attention are reported to the relevant departments and to ensure the appropriate action is taken
  • To carry out on the job training to ensure that personnel are constantly growing and improving
  • Responsible for training new hires
  • To maintain a positive attitude and a courteous and professional demeanor at all times
  • To anticipate and respond to all guest needs quickly, efficiently and courteously
  • To ensure that any guest complaints are resolved quickly, efficiently and courteously and brought to the attention of senior management
  • To ensure that monthly stock takes are carried out
  • To accurately maintain the linen stock
  • To maintain housekeeping consumable stock
  • To communicate with all other operating departments to ensure that they are informed of any/all matters that concern them
  • To follow all reasonable instructions
  • To report any breach of company policy to senior management



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