Job Description: Responsibilities, Qualifications, and Necessary Skills
Customer Service Jobs In South Africa 2024Jobs In Johannesburg 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
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Currently we are searching for a Customer Service Executive for Johannesburg, South Africa.
Responsibilities of this Post:
- Answer all queries in a friendly, personal and professional manner.
- Work with existing customers.
- Contact and explain the service to new potential customers.
- Capture and report customer feedback to improve the service.
- Respond to all communications in a timely manner.
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- Resolve issues for customers.
- Circulate information within relevant teams to provide the best possible service.
Requirements of this Post:
- Degree holder.
- Previous customer service experience.
- Excellent interpersonal and communication skills, both written and oral.
- Confidence building rapport over the phone.
- Attention to detail and accuracy.
- Experience with customer management systems.
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