Job Description: Responsibilities, Qualifications, and Necessary Skills
IT / Telecom Jobs In South Africa 2024Jobs In Western Cape 2024
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This exciting opportunity exists in the Information Services Division based at our Support Office in Kenilworth, Cape Town. We are looking for a Identity Access Management (IAM) Engineer with experience in Identity Access Management and SAP Authorizations. The position will form part of a team responsible for the configuration, implementation and on-going support of SailPoint in the SAP Authorizations Team.
Duties & Responsibilities
The IAM Consultant will report to the SAP Authorizations Lead and will work closely with business process owners to help the businesses meet their objectives
- Understands industry best practices for access administration activities (i.e. provisioning, de-provisioning, automation, etc.), authorization and authentication protocols and access governance
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- Assist with User Lifecycle Management (provisioning, de-provisioning, modifying)
- Follow processes and procedures to provision user accounts in Active directory and other corporate systems
- Manage Active Directory objects such as user accounts, security groups, distribution groups and network shares
- Monitoring periodic list of locked-out and disabled accounts, accounts exceeding max. Password age and accounts with non-expiring passwords
- Monitor request and ticket queues to ensure approved modifications are fulfilled in accordance with defined service level agreements and Homesite policies
- Maintain knowledge of current IAM best practices and ability to work with the IAM team to implement measures to protect corporate identities, network, and data
- Assist with creating and updating detailed procedures and how-to documentation
- Possess excellent customer service and communication skills
- Application support and training of end users
- Engage with end users on day to day queries
- Engage with business process owners to determine necessary enhancement requirements Implement system changes as required by users and system updates Functional and Integration Testing
- Fulfill audit requests Interact with multiple departments, locations and business process to support business and division objectives
- Conduct end-user training
- Coordinate tasks related to implementation of enahncements and projects Understand and maintain integration between various systems Recognize system problems.
- Engage with Support staff as appropriate
- Be available for occasional overtime and standby after hours
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Minimum Requirements
- Bachelor Degree or Diploma in related field preferable
- 2+ years experience with IT Systems Exposure essential
- Experience with Active Directory, SailPoint, SAP Authorizations or similar technologies essential
- Proficiency in Office365 (Excel in particular) and Azure essential
- Knowledgeable on key IAM concepts (Identity Lifecycle, Roles, workflow development, birthright access, privilege access etc.) Federated Identity Management (FIM), SAML, LDAP, Access Management User Life-cycle Management Role Provisioning policy management Multi-Factor Authentication
Competencies
- People orientation
- Problem Solving ability
- Attention to detail
- Patience
- Team player
- Absorb pressure positively
- Excellent analytical and interpersonal skills
- Must be able to interact effectively and professionally with internal and external customers at all levels
- Able to quickly learn and apply new technologies
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Additional Information
Must be able to multi-task on a daily basis, manage priorities, be a self-starter, work well under pressure and maintain confidentiality of information
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