Senior Specialist - Geo Spatial Operations at Transnet Properties

Position Purpose:

• Research, develop and refine product offering of Transnet Property Corporate Real Estate, to meet customer needs.
• Build and maintain relationships with clients and prospective clients. Manage client satisfaction and expectations to ensure client retention.
• Costing, budgeting and resource planning for proposals, projects and SLAs.
• Manage service level agreements for the provision of property related services between Transnet Property and Transnet
• Operating Divisions relating to the management of their individual property portfolios, and provide management support for all property related queries within the organisation.
• To plan, execute, manage and finalise Real Estate related projects within the Transnet environment related to the Long
• Term Planning Frameworks (LTPF) of the Transnet OD’s and Transnet MDS projects. Ensure that project documentation and execution conform to Transnet governance requirements.

• Initiate the process of development and implementation of Policies, Standards, Processes, Manuals, Directives and
• Procedures impacting the Property environment in Transnet and the manner in which real rights linked to property should be managed in Transnet.
• To develop and maintain standard operating procedures in the Transnet Property Geo-Spatial offices, to identify the risks inherent in the operating environment in these offices, the controls related to these risks and the action plans necessary to mitigate these risks.
• To identify, map and maintain a register of environmental and other land related risks that impact the portfolio of Transnet.
• To coordinate the activities of regions in respect of audits of operating procedures and support the work of internal and external auditors in providing assurance to the property environment.

Position outputs:

Client retention

• Maintain and strengthen client relationship.
• Manage client satisfaction and expectations
• Provide client feedback to regional offices, support regional offices with client relationship management

Service agreement:

• Prepare Service Level Agreements and Maintenance contracts and renew existing agreements/contracts
• Manage the cost recovery as per Service Level Agreements entered into with Transnet Operating Divisions

Policies and procedures:

• Formulation, development and implementation of Policies, Standards, Processes, Manuals, Directives and Procedures in the Geo-Spatial department of Transnet Property in support and achievement of a consistent way in which real rights linked to property are managed in Transnet..

• Ensure implementation of policies, guidelines and strategies to ensure a uniform, successful, efficient and cost-effective service delivery

• Establish and maintain collaborative personal relationships with project teams (Geo-Spatial regional offices). . Provide strategic guidance and support to the regional Geo-Spatial offices with regard to matters pertaining to approved policies, processes and legislative framework.

Project Management:

• Be directly involved with project planning costing for new projects.
• Initialise plan, execute, manage and finalise Real Estate and Geo-Spatial related projects
• Stay abreast of overall project progress and risks of current running projects, support corrective initiatives and risk mitigating actions.

• Support the acquiring resources and coordinating the efforts of team members and third parties.
• Ensure that project documentation and execution conform to Transnet governance requirements.

Audit and Environmental

• Identify, map and maintain a register of environmental and other land related risks that impact the portfolio of Transnet.
• Coordinate the activities of regions in respect of audits of operating procedures and support the work of internal and external auditors in providing assurance to the property environment.

General

• Attending to and advising on property related queries received from Operating Divisions, general public and government structures. Particularly queries relating to acquisitions, disposals, surveys and registration of Transnet properties. This includes professional support advice for Transnet projects i.e. NMPP Project and the Swazi Rail Link Project.

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Qualifications & Experience:

• Degree in GIS/Survey with experience in
• • System development
  • Spatial data management
  • Project planning and control
  • Project budgeting and finance
  • Project management
  • Business principles.
  • Client support
• At least 5 years’ experience in the Property Information environment
• Experience in a management, leadership and/or administrative position is required.
• Registered with PLATO – Technologist level

Competencies:

• Computer literacy (MS Word, MS Excel, MS Projects MS Access, MS Office Outlook, MS PowerPoint, ArcGIS, Adobe Acrobat)

• Project planning and control
• Project budgeting and finance
• Project management
• Business principles.